TERMS AND CONDITIONS
By entering our site, swedishproducts.online, and placing an order you are accepting our Terms and Conditions. Once you have placed an order and paid for your goods at swedishproducts.online, you enter a purchase contract and acknowledge that you have read and agreed to be bound by these Terms and Conditions that apply to your purchase from swedishproducts.online. This clause is also applicable for all orders put through e-mail, telephone or text messages to representatives of swedishproducts.online and paid by invoice to our bankaccount or by debit/creditcard to our payment service provider.
The sales contract is subject to Swedish law, and becomes binding for both parties, as soon as your order payment has reached swedishproducts.online.
You must be at least 18 years of age or older in order to buy tobacco products from swedishproducts.online. By placing an order/accepting these terms and conditions, you are indicating that you are of legal age to purchase tobacco products. Please note that falsifying this information might be considered a felony and attempts of falsification will be reported to the respective authorities.
Delivery and import regulations
Your order will be sent to you as soon as possible. The shipping time depends on the selected shipping method and destination country. Please note that orders sent by UPS will not be dispatched until all products are available and no partial orders are shipped when one of their shipping methods is selected.
Your consignment may be subject to import taxes, duties, and surcharges, which usually are charged once a shipment reaches your country. Any of these charges for customs clearance must be paid by you, as swedishproducts.online has no control over these charges and cannot predict what they may be. When ordering from swedishproducts.online, you are considered the importer of the products and must comply with all regulations and laws applying to the import of smokeless tobacco products into the country where you will be receiving the products.
Some countries have restricted or even prohibited the import of tobacco products or require the importer of tobacco products to hold an import license, even for private use. Please contact your local customs office for further information, as rules and procedures vary from country to country. swedishproducts.online can not provide you with any information regarding this matter. Any questions concerning custom rules, fees and taxes, please contact customs or postal authorities in your country of destination before placing an order at swedishproducts.online.
All our sales include the cost of shipping to your delivery address. Though, it is important that you aware of the fact that the goods are not insured by swedishproducts.online and, therefore, you as the purchaser has the transport risk of the goods you have bought. If any transport damage will occur, whatsoever, it is your risk as the buyer to carry this risk. swedishproducts.online has no liability at all regarding any sort of transport damages or losses occurring during transport. You as the purchaser must buy your own transport insurance if you want to have insurance for any of your purchased goods. Goods are sold including transport to your delivery address without insurance during transport. The transport begins when the goods has been picked-up at our warehouse from the shipping company.
If you choose not to pay import charges, your package will not be released by customs and we will not issue a refund or replacement of your order, even if the order is being returned to us. The same applies if you refuse to pick up your order, do not collect the delivery in time or if the order is seized or held by customs due to a violation of the destination country’s import regulations. Due to the perishable nature of our product, it cannot be restocked or resold after having been shipped once.
Please also note that deliveries are subject to being opened for inspection by customs and customs clearance procedures can add a few extra days to your expected delivery time. As an importer of the goods, you need to comply with any regulations and laws of your country of destination, agree to all requests made by customs and provide any documents they might ask for.
As soon as an order leaves our distribution center, we cannot be held accountable for any delays caused by customs authorities and/or other circumstances that are out of our control. Due to the nature of the product (smokeless tobacco) swedishproducts.online can not accept any returns. This also applies if you should change your mind with regard to your order or simply ordered the wrong product(s).
You can cancel your order if it has not yet entered the shipping process. Once the items have entered the shipping process, an order can no longer be cancelled. Please submit any cancellation requests via our contact link above.
Our FAQ page, which can be accessed from the top menu of our webiste, swedishproducts.online, forms part of this agreement, please ensure you read through it before placing and confirming your order.
Personal data that we collect from you as part of the registration on our site are name, address, telephone number, e-mail address and date of birth.
The confidentiality of your personal information is important to us. We use your personal data to process your order, including any subsequent warranties, for our services, technical administration and our own marketing purposes. Your personal data will not be forwarded to third parties without your explicit and revocable consent.
This does, however, not apply to our service partners who need your data in order to processing your order (e.g. the shipping company responsible for the delivery and the bank responsible for processing the payment). In these cases, however, the amount of data transmitted is limited to the minimum required. We use technical and organizational security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction and access by unauthorized persons.
In addition to the handling of your data for order processing, we also use your information to inform you about certain product offers or marketing campaigns for products or services that may interest you.
You can request information about the personal data we hold on you at any time free of charge. We can not remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts.
You may at any time withdraw your consent to us using your personal data for marketing purposes or for individual measures. A text message to firstname.lastname@example.org is sufficient to do so.